Privacy Policy

Introduction

Welcome to karaokeencore.com (the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our Website, purchase a software license, or use our services.

By using the Website, you acknowledge that you have read and understood this Privacy Policy.

Data Controller

Business Name: Eigner Nikolett ev.

Registered Office: 1043 Budapest, Virág utca 21., Hungary

Registration Number: 62121682

Tax Number: 91929198-1-41

Website: https://karaokeencore.com

General Email: info@karaokeencore.com

Support Email: support@karaokeencore.com

The above sole proprietor (individual entrepreneur) acts as the Data Controller for all personal data processed through this Website.

Information We Collect

Depending on how you use our Website, we may collect and process the following categories of personal data:

Personal Information

  • Full name

  • Email address

  • Phone number (if provided)

  • Billing address

  • Country

  • Company name (if applicable)

  • VAT number (if applicable)

Payment Information

Payments are securely processed by Stripe Technology Europe, Ltd.

We never receive or store your complete payment card information. Payment details are processed directly by Stripe in accordance with their own Privacy Policy.

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Language settings

  • Time zone

  • Referring website

  • Pages visited

  • Date and time of access

Usage Information

We may collect information regarding:

  • purchases

  • software license activation

  • customer support requests

  • downloads

  • website interactions

How We Use Your Information

Your personal data may be processed for the following purposes:

  • Processing orders and payments

  • Delivering software licenses

  • Providing customer support

  • Managing your account

  • Preventing fraud and unauthorized use

  • Improving our Website and services

  • Sending important service notifications

  • Sending newsletters or marketing communications (only where legally permitted or with your consent)

  • Complying with legal obligations

  • Protecting our legitimate business interests

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your explicit consent (where required)

Sharing Your Information

We may share your personal information only when necessary with:

Payment Providers

Stripe Technology Europe, Ltd. for secure payment processing.

Service Providers

Trusted providers that assist with:

  • website hosting

  • email delivery

  • software licensing

  • customer support

  • website security

Legal Authorities

Where disclosure is required by applicable law or necessary to establish, exercise, or defend legal claims.

Business Transfers

In the event of a merger, acquisition, business restructuring, or sale of assets.

We never sell your personal data to third parties.

International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are implemented in accordance with the GDPR, including the use of Standard Contractual Clauses or equivalent legal mechanisms.

Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Examples include:

  • SSL encryption

  • Secure payment processing through Stripe

  • Restricted access to personal data

  • Regular software updates

  • Secure hosting infrastructure

Data Retention

We retain personal data only for as long as necessary to:

  • provide our services;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our agreements.

Accounting and invoicing records are retained for the period required by applicable Hungarian tax and accounting legislation.

Your Rights

Under the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“Right to be Forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent at any time (where processing is based on consent)

  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at:

support@karaokeencore.com

Cookies

Our Website uses cookies and similar technologies to:

  • ensure proper website functionality;

  • remember user preferences;

  • improve website performance;

  • analyze website traffic;

  • enhance user experience.

You can control or disable cookies through your browser settings. Certain features of the Website may not function properly if cookies are disabled.

Stripe Integration

Payments are processed by Stripe Technology Europe, Ltd.

When you make a purchase, certain personal information including your name, email address, billing address, IP address, and payment details is securely transmitted to Stripe for payment processing and fraud prevention.

Stripe processes your information according to its own Privacy Policy.

Third-Party Services

Our Website may use trusted third-party providers including:

  • Stripe

  • Website hosting providers

  • Email service providers

  • Analytics providers (if enabled)

Each provider processes personal data according to its own privacy policy.

Children’s Privacy

Our Website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

The latest version will always be published on this page together with the effective date.

Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Eigner Nikolett ev.

Registered Office: 1043 Budapest, Virág utca 21., Hungary

Registration Number: 62121682

Tax Number: 91929198-1-41

Website: https://karaokeencore.com

General Email: info@karaokeencore.com

Support: support@karaokeencore.com